I cannot recommend IVS, specifically Mark, enough!! We travelled up to Yorkshire from Brighton to spend the week with family, but our A7 suffered had a huge leak from the ad blue pipe enroute - we lost over 10L. We didn’t have another mode of transport and were really worried we wouldn’t be able to get it fixed so we could enjoy our holiday. We called two Audi dealerships, both of which were dreadful, before we found IVS over in Huddersfield. Mark looked at pictures electronically and discussed over the phone with us and then said we could come on over. In the meantime Mark and his team were able to source the exact replacement pipe we needed and by the time we arrived, they popped the bonnet and confirmed they were able to fit it there and then! The engine was a mess, covered in ad blue, they cleaned this down, fitted the pipe and reset the fault lights in the car. All of this was done within an hour and we were on our way, despite them being fully booked with other jobs!! Absolutely phenomenal service and the team were super friendly. Independent garages give a much more personalised and honest service - you’re not just a job on a computer as you are with main dealerships. Thank you IVS, you’re legendary - can you move down to Sussex please!!